Shipping Policy

Order Processing Time

Orders are processed within 1-3 business days (excluding weekends and public holidays).

Shipping Time

• Malaysia: 1 – 5 business days
• International: Shipping times vary based on destination and customs clearance.

Shipping Coverage

We offer Free Shipping within Malaysia and affordable international shipping rates. Customers outside Malaysia can email us at s.care.customercare@gmail.com for more details on international shipping options.

Order & Address Changes

Once an order is placed, we process it on the same day. If you need to modify your order or shipping address, please contact us at s.care.customercare@gmail.com with your order number as soon as possible. While we will do our best to accommodate changes, we cannot guarantee modifications after the order has been processed or shipped.

International Shipping & Customs

For international orders, the recipient is responsible for any applicable customs duties, taxes, and carrier-related fees imposed by their country. Customs procedures may cause shipping delays, which are beyond our control. International shipping fees are non-refundable.